Frequently Asked Questions

Find quick answers about shipping, returns, sizing, payment, and the meaning behind Buddha Stones products.

How long does shipping take?

Standard shipping typically takes 7-15 business days within the United States. International orders may take 10-25 business days depending on destination and customs processing.

What is your return/refund policy?

We offer a 30-day money-back guarantee for eligible items in original condition and packaging. Contact customer service before returning an item.

Where do your products come from?

Products are sourced from artisans and craftspeople across Tibet, Nepal, China, Thailand, and other parts of Asia.

Are your gemstones and crystals genuine?

We select natural stones and inspect each piece for quality. Natural variation in color, pattern, and texture is expected.

How do I track my order?

Once your order ships, you will receive a tracking email. You can also use the order tracking page with your order number and email address.

What payment methods do you accept?

We accept major cards, PayPal, Apple Pay, Google Pay, and other secure payment options shown at checkout.

Do you offer wholesale pricing?

Yes. Wholesale pricing is available for qualified bulk orders, studios, and retailers. Use the wholesale page to send details.

How do I find the right bracelet size?

Measure your wrist with a soft tape and add comfort room based on your preferred fit. See the size guide for detailed instructions.

Still have questions?

Send us a message and our support team will help with sizing, shipping, returns, or product meaning.